Refund Policy

1. Refund Policy at a Glance

2. Payments Covered and Non-Refundable Fees

This policy covers all payments to Codekaro, including course, cohort, batch, recorded-course, workshop, bootcamp, masterclass and mentorship fees, and any seat reservation, booking, deposit or token amount.

Once enrollment or payment is confirmed, the fee is non-refundable. We allocate instructional resources, mentor capacity, infrastructure and cohort seats immediately. Fees remain non-refundable in all circumstances, including where a student:

• Changes their mind, or decides not to attend, participate or continue
• Becomes unavailable due to work, examinations, personal reasons or schedule changes
• Does not access the portal, assignments or recordings, or misses live and doubt-clearing sessions
• Stops participating at any stage after enrollment has commenced

3. Seat Reservation and Token Payments

For certain programs, you may pay a token, booking or seat-reservation amount to hold a slot in an upcoming batch or cohort. This amount is non-refundable under any circumstances, as it secures a limited seat withheld from other applicants.

If you do not pay the remaining fee, fail to join, or withdraw, the token amount is forfeited and will not be refunded, credited, or transferred to another student.

4. Enrollment Transfer

If you cannot or no longer wish to continue, you may request to transfer your enrollment to another person you know, subject to Codekaro's approval and program requirements.

A transfer is not a refund, and nothing is refunded to the original learner. Once completed, the original learner's access ends and the new learner becomes the enrolled participant, subject to the original program's terms, access period and batch schedule. Sharing credentials without an approved transfer is prohibited.

5. Payment Errors and Duplicate Charges

Consistent with Section 14 of our Terms & Conditions, Codekaro does not provide routine, discretionary or cooling-off refunds once an enrollment is confirmed. The only exception is a technical payment-processing error, such as:

• A duplicate payment for the same transaction or enrollment
• An incorrect payment status recorded by the payment gateway
• Funds debited from your account or card, but the enrollment not reflected on the platform

These are payment-processing discrepancies, not a refund entitlement or satisfaction guarantee. Codekaro will verify the transaction with the payment gateway and banking partners and, if an error is confirmed, take corrective action through the original payment source. No automatic refund is promised.

All online payments are processed by authorized third-party gateways (such as Razorpay or Cashfree). If a transaction shows as failed or pending but you were debited, keep your transaction reference and contact us. Codekaro does not control bank settlement timelines; failed gateway payments are typically reversed automatically by your issuing bank.

6. Batch Rescheduling, Delays and Shifting

Sessions may occasionally be cancelled, postponed or rescheduled due to connectivity failures, instructor illness or emergencies, public holidays, or other unforeseen circumstances, and will be held at the next available date. As set out in Section 1 of our Terms & Conditions, overall batch completion may also differ by up to three (3) months from the communicated date. None of this is grounds for a refund or compensation.

Under Section 5 of our Terms & Conditions, a student may request one (1) batch shift within two (2) years of the original enrollment date, subject to seat availability and approval. No further shifts are permitted once granted. A batch shift is an administrative accommodation at Codekaro's discretion, not a refund, cancellation or cash credit, and acceptance of every request is not guaranteed.

7. Mentorship Programs and Course Access

Mentorship follows a mutually agreed timeline set at onboarding, generally three (3) to six (6) months. Mentorship fees are non-refundable once enrollment is finalized, and sessions and mentor support are delivered within that agreed timeline.

Under Section 2 of our Terms & Conditions, enrollments include one (1) year of access to course materials, recordings and associated source code, counted from the official batch start date. This includes mentorship enrollments, where the extra platform access creates no right to a refund, partial refund or credit. After one year, access is revoked unless you pay the prevailing renewal fee. Expiry of access, whether or not the content was used, does not entitle you to a refund or fee adjustment.

8. Technical Problems and Career Outcomes

You are responsible for a suitable computer, a stable high-speed internet connection, a compatible browser and operating system, and working audio and video. Codekaro is not responsible for disruptions or missed coursework caused by your own device, network, ISP or software configuration, and these do not qualify for refunds.

Codekaro provides training, projects, code reviews and mentorship, but does not guarantee job placement, internships, interview calls, specific salaries, freelance work or promotions. Outcomes depend on your own effort, portfolio, interview performance and market conditions, and disappointment with them creates no right to a refund.

9. Account Sharing and Code of Conduct

Each enrollment is personal to the registered student. Sharing login credentials, streaming lectures to non-enrolled people, or redistributing recordings, code or other course materials is prohibited.

Students must behave respectfully and professionally in all Codekaro spaces. Prohibited conduct includes harassment, bullying or defamation, hate speech or discrimination, religious or political propaganda, obscene or offensive content, disrupting classes or channels, and violating community guidelines.

Violations may result in immediate suspension or permanent removal from the batch, community and platform without notice and without any refund, as stated in Sections 7 and 10 of our Terms & Conditions.

10. Reporting a Payment Issue

To report a payment discrepancy or duplicate charge, email [email protected] with:

• Your full name, registered email address and mobile number (if provided at checkout)
• The course, batch or program name
• The date and time of payment, and the amount debited in each transaction
• The Transaction ID, Order ID or Gateway Reference ID, with a payment confirmation or bank debit screenshot if available
• A short description of the issue

Security Note: Never include your full card number, CVV, UPI PIN, net banking passwords, or OTPs. Codekaro will never ask you for them.

11. Policy Changes and Contact

Codekaro / Efslon Coding School may update this Refund Policy at any time. Revisions are published on this page with an updated "Last Updated" date and apply only to transactions and enrollments after publication, unless required by applicable law.

• Entity: Codekaro / Efslon Coding School
• Email: [email protected]
• Website: https://codekaro.in
• Governing Law: Governed by the laws of India, with exclusive jurisdiction in the courts located in Prayagraj, Uttar Pradesh, subject to applicable law.